First message
A guest's first message triggers a localized welcome, so every conversation starts warm — even at 2 a.m.
Automations
The right message at the right moment — without anyone remembering to send it.
Whispr automates guest-journey messaging from first contact through checkout, backed by Meta-approved templates and per-recipient tracking. Humans stay in control the whole way.
Whispr · journey automations
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Journey messaging
Four moments, covered automatically.
Each automation is authored by your team, localized for your guests, and timed against the stay — including hotel-local day handling for date-only checkouts.
Mid-stay
Check in on the guest while there's still time to fix things — not after they've left.
Pre-checkout
Departure details, timed hours or days before checkout, respecting the hotel's local time.
Post-checkout
A thank-you or follow-up after departure keeps the relationship open for the next stay.
WhatsApp templates
Template management, the compliant way.
WhatsApp requires Meta-approved templates for messages outside the 24-hour session window. Whispr manages that lifecycle end to end.
Build in Whispr
Compose WhatsApp templates with named parameters in the dashboard — guest name, dates, property details.
Submit to Meta
Whispr registers the template with Meta and tracks its approval status automatically.
Send fail-closed
Only approved, matching templates ever ship. A missing or rejected template blocks the send — it is never silently downgraded.
Campaigns
One-off sends that respect your guests — and the platform rules.
Audiences that make hotel sense
Reach guests currently in house, past guests, or everyone who has messaged you — optionally filtered by country.
Approved templates only
Campaigns send as Meta-approved WhatsApp templates, so they deliver reliably outside the 24-hour session window.
Delivery, read, and reply tracking
Every recipient is tracked individually: delivered, read, replied. You see what a campaign actually did.
Scope & control
Two kinds of automation, one clear boundary.
Messaging automation
Journey messages and campaigns to guests — welcome, mid-stay, checkout timing, announcements.
Operational automation
Behind the scenes, service requests are routed, staff are notified, and cases are tracked without anyone forwarding messages by hand.
Human boundaries
Automation never overrides a conversation your staff owns, and anything the AI isn't confident about goes to a person — automation extends your team, it doesn't replace judgment.
Map your guest journey onto Whispr automations.
Bring the messages you send by hand today — we'll show you which ones Whispr can take over tomorrow.