Including voice notes and interactive replies
Guest Messaging
Meet guests on the apps they already use — with your hotel's knowledge behind every reply.
Whispr connects WhatsApp, Instagram, Messenger, and Telegram into one workspace, answers in the guest's language, and keeps your team one click from any conversation.
Guest · WhatsApp · Turkish
Understood: reservation · restaurant · TurkishLive availability checked in the hotel's PMS
Whispr · instant reply
Reservation confirmed and written to the PMS
Live channels
Four channels, connected end to end.
Each channel is a first-class integration — inbound webhooks, outbound replies, interactive buttons where the platform supports them.
Direct messages from your hotel's profile
Messenger
Connected to your Facebook page
Telegram
Guest chats via your hotel's bot
Guests keep their chat history in their own app — nothing to download, nothing to sign up for.
One inbox
Every conversation, every channel, one place.
Filters by channel, guest identity where the PMS is connected, and case indicators that show which conversations carry open operational work.
Illustrative interface representation with sample data.
Room 412 · A. Weber
2m
Maintenance case
The AC isn't cooling properly…M. Yılmaz
9m
Reservation
Yarın akşam için masa…G. Stone
14m
What time is breakfast served?E. Nováková
31m
Спасибо большое! 🙏
Capabilities
Built for hotel conversations.
One workspace, full stay context
Conversations from every connected channel arrive in a single inbox, tied to the guest and — where your PMS is connected — their stay. Your team sees who is writing, not just a phone number.
Answers grounded in your hotel
Whispr replies from your hotel's own knowledge: documents you upload plus synced restaurants, menus, spa services, room types, and events. No invented opening hours, no guessed prices.
Nine languages, detected automatically
Guests write in their language; Whispr answers in it. The conversation's language is protected, so a short "ok" or an emoji never derails it.
WhatsApp voice notes, handled like text
A guest can hold the mic instead of typing. Whispr transcribes WhatsApp voice notes and processes them exactly like a written message.
Human takeover, one click away
Any team member can take over any conversation from the dashboard. The moment they do, the AI pauses — and it stays paused until staff hand the conversation back.
From conversation to operation
When a message is a service request rather than a question, Whispr opens a tracked case and routes it to the right department — the conversation and the work stay connected.
Languages: English · Turkish · German · Russian · French · Dutch · Spanish · Arabic · Persian
Bring your channels. We'll connect them.
WhatsApp onboarding runs through Meta's embedded signup, directly from the Whispr dashboard — no developer required.