No guessing
Whispr shows an attention level and its reasons. It doesn't invent a satisfaction number, and it doesn't ask guests to fill in a survey.
Guest Insights
See who needs attention while there's still time to act.
Whispr reads the operational record — open requests, repeated follow-ups, tone, how close checkout is — and shows you which in-house guests need a visit today, with the evidence behind each one.
The morning view
A short list, not a dashboard of everything.
Filter to unresolved issues or guests departing soon and you have the day's visits: a few names, each with the reason and a link to what actually happened.
Illustrative interface representation with sample data.
Whispr · guest insights
AllUnresolved issuesDeparting soon
Room 412 · A. Weber
Needs attention1 overdue case · frustrated tone · departs in 2 days
Room 218 · M. Yılmaz
Watch2 follow-ups on the same request · in-stay
Room 301 · E. Nováková
SettledAll cases resolved · positive tone
Where it comes from
Built from what happened, not from a survey.
The same cases your team closes, the same messages guests sent, the stay record from your PMS. A second report of the same issue, a case that has waited too long, a checkout tomorrow — each raises a guest's attention level, and each is one click from its evidence.
Illustrative interface representation with sample data.
Whispr · case timeline
Case opened14:02
Request · Maintenance · Room 412 — "AC isn't cooling properly"
Team notified14:02
Maintenance group alerted on Telegram, in the team's language
PMS task created14:03
Trace registered in the hotel's PMS, assigned to maintenance
Accepted · in progress14:11
A technician takes the case — status visible to the whole team
Completed — one tap14:36
Closed from Telegram with the localized ✓ Done button
Guest updated automatically14:36
"Your AC has been fixed — thank you for your patience!" — in the guest's language
Plainly
Attention, not a score.
No promises about reviews
Knowing who needs a visit today is the whole point. What you do with it — and how the guest feels afterwards — stays with your team.
Your judgement, better informed
Guest relations decides whom to call, visit or upgrade. Whispr makes sure nobody is discovered too late.
Where the operation as a whole needs attention: volumes, response times, departments.
Reporting →See your guests the way Whispr would.
In the demo we walk through a sample day: which guests surface, why, and what your guest relations team sees before they knock on a door.