Approval and decision
Approving, declining or deferring a request always stays with the responsible person.
HR Managers
Fewer interruptions, and no request lost in a chat group.
Employees ask in the chat they already use. Policy questions are answered from your handbook; requests become tracked cases with an owner, and the outcome goes back to the employee automatically. You decide — Whispr routes, tracks and reports back.
Employee · question and request in one chat
What time does the staff shuttle leave after the evening shift?
Employee · WhatsApp
The staff shuttle leaves the main gate at 23:30 and 00:15 after the evening shift.
Whispr · answered from the employee handbook
Thanks. Also, I need an employment letter for the bank by Thursday.
Employee
Request opened and routed to its ownerCategory: document · visible in the queue until handled
Noted — I've passed your letter request on. You'll hear back here once it's ready.
Whispr · acknowledgement, not a decision
A day with Whispr
Three moments in an HR day.
The question you didn't have to answer
"When does the shuttle leave?" "How many days' notice for a shift swap?" — answered from your own employee handbook, in the employee's chat, without anyone in HR looking up.
The request you didn't have to chase
An employment letter, a leave question, a uniform issue: each arrives as a tracked request with a category and an owner, visible in the queue until it's handled — and a reminder keeps a waiting request from slipping through.
The answer you didn't have to send twice
You make the call and mark it handled; the employee is told in the same chat — what was decided, and where to collect a document if there is one.
What you see
A queue instead of a folder of screenshots.
Every employee request in one list: who asked, what category, who owns it, how long it has been open. The same tracking your operations team uses for guest requests, applied to your own.
- Requests reach the team you assign — the hotel's general desk unless you name an HR owner
- Onboarding and end-of-employment messages go out once, from approved templates
- The employee never has to ask three people to find out who has it
Illustrative interface representation with sample data.
Whispr · employee request
Employee · WhatsApp
Hi, I need an employment letter for my bank appointment on Thursday.
Employee · in-house team member
Noted — I've passed this on to the responsible team. You'll hear back here once it's handled.
Whispr · acknowledgement (no decision)
Request routed to its owner
Owner: the team you assign · category: document · visible in the queue
Reminder — still open
A waiting request doesn't slip through — the owner is reminded
Handled by HR · marked done
HR reviews and decides — Whispr tracks and closes, it doesn't approve
Your employment letter is ready at the HR desk. Have a good appointment!
Whispr · outcome shared with the employee
Illustrative workflow. Whispr routes, tracks and notifies; decisions stay with the responsible person.
What stays with your team
Whispr never approves anything.
Policy and exceptions
Leave policy, payroll rules and exceptions are defined and handled by HR. Whispr answers from the handbook you give it; it doesn't interpret.
Timing and tone
No guaranteed response time and no escalation to managers on Whispr's part; how and when you answer is your call.
What matters for this role
Read next
Employee communication
The full workflow: questions answered, requests routed, outcomes shared.
Employee CommunicationThe case-tracking model
Requests are tracked with the same case approach Whispr uses for guest requests.
Hotel OperationsThe Employee/HR add-on
Employee communication is an add-on to the Core package — what it includes.
PackagesQuestions
Questions HR managers ask
Does Whispr auto-approve employee requests?
No. Whispr takes in, routes and tracks the request; the approval or denial always belongs to the responsible person.
Is there a guaranteed response time?
No. If a request sits unacknowledged, the owner is reminded; how quickly it's answered stays with your team.
Where do HR requests go if we haven't set up an HR desk?
To the hotel's general handling desk, as a tracked request. Name an HR owner during onboarding and they go there instead.
Which channel do employees use?
A dedicated employee WhatsApp number, separate from your guest channels. Employees are recognised by the phone number on your staff roster.
Tell us how staff requests reach HR today.
In the demo we map your request types and owners, and show what the employee sees, what HR sees, and what stays a human decision.