Terms of Service

Last updated: December 2025

These Terms of Service govern the use of the Qure Whispr platform (“Service”). By using Qure Whispr, you agree to these Terms.

1. Service Description

Qure Whispr provides a software platform that enables hotels to communicate with guests via messaging channels such as WhatsApp Business, including automation and AI-assisted responses.

2. Customer Responsibilities

Customers (hotels, tenants, or partners) are responsible for:

Obtaining all necessary guest consents before messaging
Complying with WhatsApp Business Messaging Policies
Ensuring messages are lawful, relevant, and non-spam

Qure Whispr does not initiate guest conversations without customer instruction.

3. Prohibited Use

Customers must not use Qure Whispr to:

Send unsolicited or bulk marketing messages without consent
Send abusive, misleading, or unlawful content
Violate WhatsApp, Meta, or local regulations

Violation may result in suspension or termination.

4. Data Processing

Customers retain ownership and control of guest data. Qure Whispr processes data solely to provide the Service, as described in the Privacy Policy.

5. AI-Generated Content

AI-generated responses are provided “as is.” Customers remain responsible for messages sent to guests.

6. Availability and Changes

We may modify or discontinue parts of the Service at any time. We strive for high availability but do not guarantee uninterrupted service.

7. Limitation of Liability

To the maximum extent permitted by law, Qure Whispr shall not be liable for indirect, incidental, or consequential damages arising from use of the Service.

8. Termination

We may suspend or terminate access if these Terms are violated.

9. Governing Law

These Terms are governed by the laws of Turkiye.

Contact: legal@qureai.net