Front Office Managers
Automate routine questions, and let requests arrive as tracked work.
Routine questions are answered from your hotel's own knowledge, in the guest's language, and a request becomes a tracked case instead of a note passed along. Your team can step into any conversation with one click.
Guest · WhatsApp
Whispr · instant reply
Later, when staff close the case:
Whispr · automatic completion update
A day with Whispr
A day with Whispr
Three moments that change at the front desk.
A guest's question reaches Whispr, not your phone.
A common question like breakfast hours gets answered instantly from your hotel's knowledge, in the guest's language — you stay with the check-in queue.
A maintenance complaint becomes a case, not a note.
An AC complaint turns into a trackable case routed straight to maintenance — you see its status without waiting for someone to tell you.
A late-night message goes to a person.
A message that has waited past the freshness cutoff goes to a person — your morning team picks it up with the whole conversation in front of them.
What you see
One inbox, marked with case status.
- Every channel's conversations in one place, marked with which ones carry open case work.
- Take over any conversation with one click — the moment you do, the AI pauses.
- What the guest asked before, and which case is still open, on the same screen.
Illustrative interface representation with sample data.
Room 412 · A. Weber
2m
Maintenance caseThe AC isn't cooling properly…M. Yılmaz
9m
ReservationYarın akşam için masa…G. Stone
14mWhat time is breakfast served?E. Nováková
31mСпасибо большое! 🙏
What matters for this role
What matters for this role
One inbox
Every guest WhatsApp conversation in one inbox, with the guest's stay beside it — you work from the same place.
Guest MessagingA request becomes a case
A request becomes a case, routed to the right department and tracked until it's done.
Hotel OperationsGrounded answers
Answers come from your hotel's own knowledge; when Whispr isn't sure, it says so instead of guessing.
Whispr AIQuestions
Questions front office managers ask
How does Whispr work alongside reception?
Whispr answers common questions and turns routine requests into tracked cases; your team steps into any conversation with one click.
What if a request gets forgotten?
A reminder goes out to the team so a waiting case doesn't slip through; you can see exactly where it stands from the case timeline.
How do overnight messages reach the morning shift?
A message that has waited past the freshness cutoff goes to a person; the conversation stays open in the inbox, so the morning team sees it first thing.
Lighten your front desk's daily load with Whispr.
Bring your channels and your typical requests — we'll show how it works together in a demo.